Staff Profile: Franz Santander
What is Franz's role at the College?
Our most recent addition to the IT staff, is our new HelpDesk and Student
Support Manager, Franz Santander, who joined our IT Support Team in September
of 2010. Prior to his work at Augsburg, Franz's background includes support at
Minneapolis Community and Technical College, and as an Incident Manager with
Smith Micro Technologies and working as a contractor with BestBuy and Carlson
Marketing.
What does Franz enjoy about working at Augsburg?
He enjoys the interaction with his TechDesk students, the problem solving
aspects of the job, and the fact that everyday is a little bit different. "The
education setting fits me. It's a stimulating environment." says Franz.
What are Franz's interests outside of work?
Franz enjoys the outdoors and doesn't mind the winter as long as he can enjoy
the beautiful scenery. "As long as you are out there enjoying the space,
the winter is much more tolerable than it would be otherwise."
You might cross paths with him on one of the many Twin Cities metro area
trails, either on his cross-country skis or his bike with 4" wheels.
Outside of his work here, he is working towards a degree in computer forensics.
Interview by Eric Strom .
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